IT Support & Managed Services Bahrain — AMC Contracts Since 2014
IBS has been providing IT support and managed services to businesses across Bahrain since 2014. We currently support 10+ companies under annual maintenance contracts — covering everything from day-to-day helpdesk to full server infrastructure management.
Whether you need a one-time visit or a fully managed IT contract, our local Bahrain team is ready to respond fast and keep your business running.
Looking for an IT support contract in Bahrain?
📞 +973 17622868 | 📧 info@intelligent-ebusiness.com
💬 WhatsApp us now
Support Options
Annual Maintenance Contract (AMC)
Our most popular option for businesses that need consistent, reliable IT coverage. Your contract includes a fixed number of scheduled visits per month, unlimited phone and remote support, priority response times, and a dedicated account manager who knows your systems.
- Scheduled on-site visits — monthly or as agreed
- Unlimited phone support during business hours
- Remote support via TeamViewer or similar tools
- Priority response for critical issues
- Annual review and IT health report
Pay-Per-Visit
For businesses that need occasional support without a long-term commitment. Our engineers visit your site, diagnose the issue, and fix it — with transparent per-visit pricing.
Remote Support
Fast online support for software issues, configurations, and troubleshooting — without waiting for a site visit. Available by phone, remote desktop, or online session.
What We Support
End-User Devices
- Desktop PCs and laptops — setup, repair, and maintenance
- Printers, scanners, and peripherals
- Operating system installations and updates (Windows 10/11)
- Software installation, licensing, and troubleshooting
- Antivirus and endpoint security management
Servers & Infrastructure
- Windows Server setup, configuration, and maintenance
- Active Directory — user management, group policies, permissions
- File servers, backup systems, and storage management
- Server monitoring and preventive maintenance
- Virtualization (VMware, Hyper-V)
Microsoft 365 & Cloud
- Microsoft 365 setup, migration, and user management
- Exchange Online — email configuration and troubleshooting
- SharePoint and OneDrive for business
- Teams deployment and training
- Azure Active Directory and hybrid environments
Network & Connectivity
- Router and switch configuration and troubleshooting
- Wi-Fi setup and coverage optimization
- VPN setup for remote workers
- Firewall configuration and network security
- ISP connectivity issues and escalation
Other Devices
- Biometric attendance and access control devices
- PBX telephone systems
- NAS and backup devices
- CCTV systems (see our CCTV page)
Why Businesses in Bahrain Choose IBS for IT Support
- 10+ years of IT support contracts — we have been doing this since 2014
- Local Bahrain team — fast on-site response, no overseas dependency
- 10+ active AMC clients — businesses across multiple sectors trust us with their IT
- Microsoft specialists — certified experience in Microsoft 365, Windows Server, and Active Directory
- One partner for everything — IT support, networking, CCTV, ERP, and more under one roof
- Flexible contracts — we tailor the AMC to your business size and needs
Sectors We Support
Our IT support clients include companies from:
- Construction and contracting
- Trading and distribution
- Manufacturing and industrial
- Education and training institutes
- Healthcare and clinics
- Hospitality and real estate
Get an IT Support Quote
Tell us about your business — number of users, devices, and what you need — and we will prepare a tailored AMC proposal within 24 hours.
📞 +973 17622868
📧 info@intelligent-ebusiness.com
💬 WhatsApp: Chat with us now